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Отель «Биба» - PrimeWiFi сервис WiFi авторизации и аналитики

Отель «Биба»

Обзор: Отель «Биба» искал способы повышения удовлетворенности клиентов и эффективности своих операционных процессов. Основной задачей было предоставление гостям стабильного интернета для бесперебойной работы и отдыха.

Исполнение: Команда PrimeWi-Fi реализовала комплексное решение, которое включало не только быстрый и надежный доступ к Wi-Fi, но и систему сбора данных о предпочтениях гостей. Была введена удобная авторизация через социальные сети и интегрированные опросы для сбора отзывов.

https://primewifi.ru/wp-content/uploads/2023/12/photo_2023-12-15_15-42-05-2-320x593.jpg

Результаты:

  • Улучшение общего уровня удовлетворенности гостей отеля.
  • Сбор ценной обратной связи для оптимизации услуг и предложений отеля.
  • Повышение эффективности маркетинговых кампаний благодаря точечной рекламе и предложениям.

Планы на будущее: Отель «Биба» планирует дальнейшее использование аналитики для персонализации гостевого опыта, а также для улучшения системы управления отелем и оптимизации затрат.